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    Enterprise Security

    How we handle your data.

    Your data runs your dealership. We built Auto Agentic so that data stays yours, stays where it belongs, and stays protected. This page explains how, in plain terms first and technical depth below.

    What makes our security different.

    Three design choices set how every other decision gets made.

    How your data stays protected.

    How Auto Agentic's architecture changes what compliance actually means for your group.

    Three rules sit underneath everything we build. Each store owns its data. OEM rules stay intact across brands. State privacy and regulated customer data stay inside their own boundaries.

    Knowledge Hub: where your connected systems feed into one working view of your operation. The agents read from it. Leadership sees the group through it.

    Each store owns its data.

    Your data stays inside the store it came from. Nothing gets merged at the group level.

    Works across different brands.

    Toyota at one store, Honda at another, Ford at a third. Each OEM's rules stay intact. No cross-brand data mixing.

    Built for OEM and state privacy rules.

    Because each store's data stays inside its own boundary, state privacy laws, OEM contracts, and regulated customer data stay inside those boundaries too.

    If you stop, your data stays yours.

    We return exports in standard formats. We delete what you ask us to delete inside 30 days. We retain nothing for training or resale. No lock-in.

    The architectural structure.

    In most of our buyer-facing materials we describe the Intelligence Foundation in compressed form. For technical reviewers and compliance teams, the accurate structure is three normalization layers plus a cross-cutting Agentic AI Layer, federated at the data layer and progressively normalized above it.

    Separate stores. One group view.

    Your data stays inside the store it came from. Each store has its own Knowledge Hub that organizes that store's systems. A group-level Knowledge Hub sits above them and lines everything up on the same definitions, so leadership can compare stores fairly without the data ever getting mixed together. The agents work at both levels — inside a single store for daily work, and across the group when leadership needs the bigger picture.

    This is the architectural basis for the data sovereignty, mixed-franchise, and compliance properties described in the walkthrough.

    What actually happens to your data.

    The same architecture, viewed as a flow. Data leaves your dealership systems, enters a Zero Data Retention boundary where agents reason against your Knowledge Hub, and an action lands back in the systems your team already uses. Nothing in between is retained. No customer data is used to train any model.

    Fig. · Data flow & ZDR boundary

    Zero Data Retention · model-agnostic

    Your dealership systems

    CRM · DMS · Phone · Service · Marketing

    Zero Data Retention boundary
    Agent

    Reads. Reasons. Acts inside policy.

    Knowledge Hub

    Your tenant. Your data. Your retention.

    No customer data leaves this boundary to train any model. Anthropic and Google ZDR terms apply at the model layer.

    Action back into your systems

    Record update · Email · Alert · Report

    Data goes in. An action comes out. Nothing in between is retained.

    L1

    Rooftop Data Lake

    Raw operational data, owned by the rooftop.

    Holds: CRM records, DMS transactions, phone logs, service appointments.

    L2

    Rooftop Knowledge Hub

    Normalizes that rooftop's data into shared schemas and KPIs.

    Holds: standardized lead, deal, RO, and appointment definitions for that store.

    L3

    Group Knowledge Hub

    Normalizes across rooftops for fair group-level comparison.

    Holds: cross-rooftop benchmarks and pattern signals — never raw rooftop data.

    The Agentic AI Layer — cross-cutting, not a tier above

    The Agentic AI Layer operates at both scopes simultaneously. It is not a hierarchical layer above the Group Knowledge Hub. At the rooftop scope, agents work against the Rooftop Knowledge Hub to power day-to-day workflows. At the group scope, agents work against the Group Knowledge Hub for cross-rooftop analytics, pattern propagation, and group-wide coordination. Same agentic capability running at two scopes depending on what the workflow needs.

    This structure is why the federated principle holds under scrutiny. Raw data never rises above Layer 1. Normalization happens progressively, inside clearly bounded layers. The agentic layer operates at each scope against the appropriate Knowledge Hub, never reaching into raw data. Compliance boundaries — OEM data policies, state privacy laws, franchise agreement constraints — align with physical layer boundaries. If you're doing technical diligence or compliance review and want to go deeper, the appropriate contact is Michael Carrick, our CTO. Reach out through the Contact page.

    All of that architecture is designed to make the compliance work below easier, not harder. Because each store's data stays inside its own boundary, the rules governing that data stay inside the boundary too.

    Certifications and regulatory alignment.

    The three that matter for dealer groups and OEMs. Click any badge to see the controls and procedures behind it.

    Data Protection & Privacy

    How customer and operational data is treated end to end. Yours always, used only for what you signed up for, encrypted in transit and at rest.

    Your Data Stays Yours

    • · Never Used for Training
    • · ZDR
    • · Encryption Everywhere
    • · Data Residency

    Privacy by Design

    • · Minimal Data Collection
    • · User Control
    • · No Tracking
    • · Confidentiality Agreements

    Infrastructure Security

    The platform runs on enterprise cloud with hardened access controls and 24/7 monitoring. Built to recover quickly when something goes wrong.

    Enterprise-Grade Architecture

    • · Amazon Web Services
    • · Multi-Factor Authentication
    • · Role-Based Access Control
    • · Network Security

    Continuous Monitoring

    • · 24/7 Security Monitoring
    • · Vulnerability Management
    • · Incident Response
    • · Backup & Recovery

    Human Security

    The strongest controls fail without trained people behind them. Our team works under clear security policies and continuous training.

    Trusted Team

    • · Security Training
    • · Clear Policies

    Compliance & Governance

    Regulatory alignment is treated as ongoing operational work, not a one-time exercise. Audited regularly. Documented openly.

    Regulatory Alignment

    • · Privacy Regulations
    • · Regular Audits
    • · Risk Management

    Transparency & Accountability

    • · Security Documentation
    • · Incident Reporting
    • · Regular Updates

    Your Role in Security

    While we handle the heavy lifting, security is a shared responsibility:

    Best Practices for Users

    • Strong Passwords: Use strong, unique passwords for your Agentiiv account
    • No Credential Sharing: Don't share your login credentials with others
    • Report Suspicious Activity: Report any suspicious activity immediately
    • Stay Updated: Keep your devices and browsers updated

    Enterprise Clients

    • SSO Available: SSO is available if needed
    • Usage Reporting: Reporting is available to monitor usage within your organization
    • Security Notifications: Notify us of any security incidents or concerns

    Questions about security.

    For security questions, incident reports, or compliance documentation requests, write to security@autoagentic.ai. Responses within one business day.